Eligibility & Enrollment
Helping you access the coverage, care, and support you need.
Understanding health insurance and public benefits can feel overwhelming. Our Certified Enrollment Counselors are here to help you explore your options, apply for programs, and connect with resources that support your health and well-being. SVCHC works in partnership with the Aliados Health consortium to provide free enrollment assistance for individuals and families seeking healthcare coverage and other essential benefits. Whether you are applying for insurance for the first time, renewing your coverage, or looking for additional community resources, our team is here to guide you every step of the way.
Programs We Can Help With
Our Certified Enrollment Counselors can assist with enrollment and eligibility for programs such as:
- Medi-Cal
- Calfresh
- Covered California
- Partnership HealthPlan
- Other available public benefit programs
We also help connect patients and families with community resources that may include:
- Housing assistance
- Transportation resources
- Food assistance programs
- Other supportive services
- And more.
Need Help Understanding Your Options?
Not sure which program is right for you?
We’re here to help. Our team can answer your questions, explain available coverage options, and help you complete the enrollment process.
To schedule an appointment with a Certified Enrollment Counselor, please call:
📞 707-939-6070 📧 eligibility@svchc.org.
Medicare Resources
While SVCHC does not directly assist with Medicare enrollment, we can provide information about local resources and licensed professionals who offer Medicare guidance and enrollment assistance.
Social Security Offices
Santa Rosa Office
📍 2099 Range Ave., Building A. Santa Rosa, CA 95401
📞 1-877-870-6384
Napa Office
📍 1850 Soscol Ave., Suite 102. Napa, CA 94559
📞 1-800-772-1213
Sonoma County Human Services
Need to submit documents or contact Sonoma County Human Services directly?
By Phone :📞 (877) 699-6868 By Fax: 📠 (707) 565-5252 Online: BenefitsCal
By Mail : Economic Assistance – Medi-Cal Renewal P.O. Box 1539. Santa Rosa, CA, 95402
In Person
Economic Assistance Office
2550 Paulin Drive. Santa Rosa, CA 95403
Human Services South County Center
5350 Old Redwood Highway, Suite 100
Petaluma, CA 94954
Medi-Cal Benefits
Health coverage that supports your well-being.
Full Scope Medi-Cal provides free or low-cost healthcare coverage for a wide range of medical, dental, behavioral health, and preventive services.
Covered benefits may include:
- Primary and specialty care visits
- Emergency services
- Hospital care
- Behavioral Health services
- Prescription medications
- Transportation to medical appointments
- Podiatry services
- Physical therapy
- Laboratory services
- Preventive care and wellness services
- Chronic disease management
- Dental care
- In-home support services
- Vision care, including eyeglasses
- Hearing aids and hearing services
- And more.
Frequently Asked Questions
What if I receive an annual renewal packet from Medi-Cal?
Annual renewal packets from the County Human Services office must filled out and submitted by the deadline date in order to continue coverage and avoid a termination letter from Medi-Cal.
What if I do not have Medi-Cal?
Individuals can apply for Medi-Cal 1) Via BenefitsCal 2) by calling 1-877-699-6868 3) by visiting the County of Sonoma Human Services.
What if my children already have Medi-Cal?
If the household’s children are already enrolled, adults can call 1-877-699-6868 or go to the Human Services Office to be evaluated for Medi-Cal.