Enrollment & Eligibility

Enrollment Services & Patient Assistance 

SVCHC, in collaboration with the Aliados Health consortium, our Certified Enrollment Counselors assist to access quality healthcare, insurance, and essential resources.

Our Certified Enrollment Counselors are here to help individuals and families understand their options and enroll in programs such as Covered California, Medi-Cal, Partnership HealthPlan, and CalFresh.  In addition, we help connect to community resources, including housing, transportation, food assistance, and other supportive services. Although we do not assist directly with Medicare enrollment, we can provide a list of resources and brokers who offer Medicare guidance and assistance.

To schedule an appointment with one of our Certified Enrollment Counselors, please call 707.939.6070.

For questions or to make an appointment, please call 707-939-6070 or via email to eligibility@svchc.org.

Need to call or submit documents directly Sonoma County Human Services Office ?

By Phone: Call  (877) 699-6868

Online: BENEFITSCAL

By Mail:
Economic Assistance
Medi-Cal Renewal
P.O. Box 1539
Santa Rosa, CA 95402

By Fax: (707) 565-5252

In-Person:

  • Economic Assistance, 2550 Paulin Drive, Santa Rosa
  • Human Services South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma
Applying for Medicare?
Contact Your Local Social Security Office

Social Security Offices

Santa Rosa Office
📍 2099 Range Ave, Bldg. A
Santa Rosa, CA 95401
📞 Phone: 1-877-870-6384

Napa Office
📍 1850 Soscol Ave, Suite 102
Napa, CA 94559
📞 Phone: 1-800-772-1213

List of Medi-Cal Health Benefits

Full Scope Medi-Cal provides free or low-cost health care or coverage for:

  1.     Outpatient (Ambulatory) services
  2.     Emergency Services
  3.     Hospitalization
  4.     Behavioral Health
  5.     Prescription Drugs
  6.     Transportation
  7.     Podiatry
  8.     Physical therapy
  9.     Laboratory services
  10.   Prevention and wellness services and chronic disease management
  11.   Dental Care
  12.   In-home services and support
  13.   Vision (eyeglasses and hearing aids)

Frequently Asked Questions 

What if I receive an annual renewal packet from Medi-Cal?

Annual renewal packets from the County Human Services office must filled out and submitted by the deadline date in order to continue coverage and avoid a termination letter from Medi-Cal.

What if I do not have Medi-Cal? 

Individuals can apply for Medi-Cal 1) Via BenefitsCal 2) by calling 1-877-699-6868 3) by visiting the County of Sonoma Human Services.

What if my children already have Medi-Cal?  

If the household’s children are already enrolled, adults can call 1-877-699-6868 or go to the Human Services Office  to be evaluated for Medi-Cal.